Privacy Policy

Effective Date: 8/15/2025

At Urban Vogue, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely through Paystack)
  • Shipping and billing addresses
  • Order history and preferences

Automatic Information

We automatically collect certain information about your device and usage:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Shopping behavior and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your orders and account
  • Send promotional emails (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Shipping companies, payment processors, email services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing through Paystack
  • Regular security audits and updates
  • Limited access to personal information

5. Cookies and Tracking

We use cookies to enhance your shopping experience. You can control cookie settings through your browser, though some features may not work properly without cookies.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and data
  • Opt-out of marketing communications
  • Request data portability

7. Third-Party Services

Our website integrates with third-party services including Paystack for payments, Clerk for authentication, and Sanity for content management. Each service has its own privacy policy governing the use of your information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: privacy@urbanvogue.com

Address: Urban Vogue Customer Service, Nigeria